FAQ

What is Deduplication?

Deduplication is the technique for eliminating duplicate copies of repeating data. The intelligent system continuously searches for duplicate files, eliminates them and creates links to the single copy left in the system. In this process, the data are subject to detailed verification. Identification is so accurate that the system is able to verify even the minor differences between the duplicate records, such as typos. Duplicate data is grouped in three categories: the same, similar, or different. This technique is used to improve storage utilization.

What is virtualization?

Virtualization, in computing, is technology to refers to the act of creating a virtual version of something, including but not limited to a virtual computer hardware platform, operating system, storage device, or computer network resources.

Hardware virtualization or platform virtualization refers to the creation of a virtual machine that acts like a real computer with an operating system.

Software executed on these virtual machines is separated from the underlying hardware resources.

In hardware virtualization, the host machine is the actual machine on which the virtualization takes place, and the guest machine is the virtual machine.

The words host and guest are used to distinguish the software that runs on the physical machine from the software that runs on the virtual machine. The software or firmware that creates a virtual machine on the host hardware is called a hypervisor or Virtual Machine Manager.

What is DaaS?

DaaS – is a short for Desktop as a Service. It is a relatively new concept associated with cloud computing, which defines the virtual desktop. DaaS services are offered in the form of ready to use infrastructure, the so-called VDI (Virtual Desktop Infrastructure). Virtual desktops are delivered by a provider of Cloud computing services and managed in the cloud.

What is cloud computing?

ComZetta is a computer based on the cloud computing technology.
Cloud computing is a model of data processing which involves the transfer of IT services (collection, data processing) to an external supplier. Cloud Services provide safe and permanent access to resources from any location with Internet access. Cloud technology also enables complex operations which often require high computing power on the side of supplier, so that customers do not quite have to worry about the quality and speed of the equipment they use.

What is VDI?

VDI stands for Virtual Desktop Infrastructure, that is technology, which uses virtualization to provide the user with access to a complete operating system at any time. The technology of virtual desktops centralizes the functions of a computer in the cloud, simplifies administration and eliminates the need to perform basic maintenance works which require desktop computers. ComZetta is based on a virtual desktop technology.

How to set up an account and try comzetta.com?

To set up a ComZetta account and see how a cloud computer works, click on one of the buttons available on our website:
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You will be redirected to https://comzetta.com/en/registration/.
Fill out the form. After completing the data (username, e-mail, password) you will receive an e-mail with your ComZetta service activation link. To confirm your registration, click on the link and sign up. You will receive a notification containing information of when and how you can try out a computer-based VDI technology.

Which operating systems are used by the cloud computer?

ComZetta virtual computer works on both Windows and Linux, is up to you which system you choose.

Forgot password to your ComZetta account?

If you have forgotten your password, you create a new one.
When you log in, click on „Lost your Password?”. Then enter your e-mail address. You will receive a message with a link. Once you click on the link, you will be able to set a new password for your ComZetta account. Remember that the password to your account cannot be the same as your username.

Forgot your login?

If you do not remember your login it can be easily retrieved.
When you log in, click on „Lost your login”. Go to https://comzetta.com/en/reminder-login/ and enter your e-mail address.
You will receive an e-mail with the username you provided during registration.

How do I purchase the cloud computer service?

Go to https://comzetta.com/en/pricing/ and choose the package that best meets your needs. Register on the site, or log in if you already have an account. Fill in your details and select payment method. If you need other service parameters, please contact us. We will prepare an individual offer just for you.

What do I need the Remote Viewer application for?

The Remote Viewer application allows user to connect to his virtual machine, providing high-quality access to the cloud computer. Moreover, it compresses the transmitted data and protects them using suitable OpenSSL protocol. You can read more about the application on: http://www.spice-space.org/features.html.

What is the Citrix Receiver?

Citrix Receiver is an application providing access to the programs run in the cloud as part of the ComZetta service. This solution provides mobility and convenience of work in a specific application at any given time without having to run the entire computer. All applications are placed in the cloud and accessible at any given time, upon user’s request from the ground level via Internet connection.

What is BYOD?

It involves the use of private mobile devices in performance of professional duties by the employees.
BYOD brings many benefits for both employees as well as for the company. ComZetta enables secure environment for remote work with the use of corporate data.

What is SaaS?

SaaS stands for “Software as a Service” – a computing cloud model which involves storing applications by the manufacturer and sharing them via the Internet. This type of operation does not require installation of the solution on the user’s computer. The supplier is responsible for the proper functioning of the software, which is usually offered in the form of subscription. With SaaS solutions, such as ComZetta, the user can implement and use quality software without the need for IT literacy.

Data backup and safety

Data backup is one of the key features of ComZetta. If you order a subscription with the option of automatic backup, a copy of all data stored in the cloud will be performed automatically. In addition, all data sent from or to the cloud is encrypted using secure protocol, so that it will not be lost in the event of equipment theft or failure.

Can I use local devices such as USB or printer?

Yes, you can use local devices depending on the selected options and parameter settings.

Can I use several virtual computers at the same time?

Yes, even if you only have one physical device, you can use several computers in the cloud. For example, one can serve as your work computer and other can be used by your child at home and school.

What equipment do I need to use the ComZetta cloud computer?

ComZetta is a solution that can run on various devices such as a laptop, smartphone, tablet, or any so-called „thin client”. Parameters of your device are not important, ComZetta turns every device into a powerful computer.

Can I move/copy data from my PC to the cloud computer?

Yes, if you want to securely store your data in one place, you can move them to the cloud. More information on how to do this can be found in our guide: https://comzetta.com/en/move-data-cloud/.

Do I have to upload my settings again when switching to another device?

No, ComZetta runs in the cloud, which means it is independent from the device you are currently using.
You can switch devices at any time, for example moving from a laptop onto a cell phone. The only requirement is Internet access.

Can my old hardware handle ComZetta?

Of course! You don’t need to worry about your older hardware not being able to cope with the cloud computer. That is precisely what ComZetta was created for. Thanks to the fact that all operations take place on external servers in the cloud, even older hardware is able to perform complicated calculations.

What can I store in ComZetta?

ComZetta is a computer, which means you can store photos, videos, music, and documents – the only difference is that it runs in the cloud. You can work on it in the same way you would on an ordinary computer. You can also be sure that your settings, programs and files are fully protected.Thanks to the additional NAS Gateway service, ComZetta also enables synchronization of data between different devices.

What if you need different parameters?

Virtual PC is a service that flexibly adapts to your needs. You can change your package at any given time or contact us at: http://comzetta.com/pl/kontakt, to increase any parameter of your services, such as disk space.

Why do I need snapshot?

Snapshot is a memory dump of your entire system at the moment you choose to perform it. This feature allows you to restore your cloud computer to its state in the moment when the snapshot was performed, at any given time.

What is NAS?

NAS stands for Network Attached Storage. It is a technology for connecting disk storage resources directly to the computer network, allowing to configure data in one place from different points in the network. ComZetta also gives you access to this technology. More information about the NAS can be found here: http://comzetta.com/pl/nas/.

Does ComZetta allow you to synchronize data?

Yes, thanks to NAS ComZetta you can synchronize data between various devices and the cloud. There is no limit for sending and sharing. Transferable files have no size restrictions.